Privacy Policy
Last Updated: 17 November 2025
Cosmic Novia Seraph LLC (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our content.
By using our website www.cosmicnoviaseraph.com or any of our services, you agree to the practices outlined in this policy.
1. Information We Collect
a) Information You Provide
This includes information you submit directly through forms, bookings, or registrations:
- Name
- Email address
- Phone number
- Billing or payment information
- Account details for courses or memberships
- Messages or inquiries you send us
b) Automatically Collected Information
When you visit our site, certain data is collected automatically:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- General analytics data
c) Cookies and Tracking Technologies
We may use cookies, pixels, and similar tools to:
- Improve user experience
- Track performance
- Support analytics
- Personalize content
You can disable cookies in your browser settings at any time.
2. How We Use Your Information
We use your information to:
- Provide coaching services, courses, sessions, and digital products
- Process payments and manage your purchases
- Communicate with you about updates, support, or confirmations
- Send newsletters or marketing emails you subscribed to
- Improve website performance and user experience
- Maintain security, proper functioning, and troubleshooting
- Comply with legal and regulatory obligations
We do not sell your personal information.
3. How We Store and Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration.
While we take your privacy seriously, no method of transmission or storage is completely secure.
4. Sharing Your Information
We only share your information with trusted third parties that help us operate our business, such as:
- Payment processors (Stripe, PayPal, etc.)
- Email marketing platforms
- Scheduling or booking tools
- Learning management systems
- Website hosting providers
These partners are required to protect your information and may only use it to perform services for us.
We may also share information if required by law or to protect our rights.
5. Payments and Financial Data
All payments are processed securely through third-party processors. Your full payment details are not stored on our website servers.
6. Email Communications
If you join our newsletter, register for a course, or contact us, you may receive:
- Session confirmations
- Program updates
- Course information
- Marketing or promotional emails
You may unsubscribe at any time by clicking the link at the bottom of any email.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Request corrections or updates
- Request deletion of your data
- Restrict or object to data processing
- Withdraw consent for marketing
- Request a copy of your data
To make a request, contact us using the details below.
8. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided data, please contact us so we can remove it.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date will always reflect the most recent version.
11. Contact Us
If you have questions about this Privacy Policy or want to request changes to your data, please contact us:
Cosmic Novia Seraph LLC
Email: sokpheak@cosmicnoviaseraph.com
Phone: 901-292-6806
Website: www.cosmicnoviaseraph.com
