Terms of Service

Last Updated: 17 November 2025

These Terms of Service (“Terms”) govern your use of the website www.cosmicnoviaseraph.com and all services, courses, sessions, and content provided by Cosmic Novia Seraph LLC (“we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. Use of Our Website and Services

You must be at least 18 years old to use our website, purchase services, or participate in any coaching, courses, or sessions.

You agree not to use our website for any activity that is unlawful, harmful, or disruptive.

2. Coaching, Healing Sessions, and Courses

Cosmic Novia Seraph LLC provides coaching, sound healing, and related services for personal growth and empowerment. These services are not medical or psychological treatment.

  • Results vary for each individual.
  • No guarantees are made regarding personal, spiritual, or financial outcomes.
  • You are responsible for your own decisions and actions.

If you have mental health concerns, medical conditions, or require emergency assistance, consult a qualified professional.

3. Payment and Billing

All payments for sessions, programs, courses, and digital products must be completed before access is granted.

We use secure third-party payment processors such as Stripe or PayPal. Your full payment details are not stored on our servers.

4. Cancellations, Rescheduling, and Refunds

Our policies are designed to respect your time and ours. Unless stated otherwise on a specific product or service page, the following applies:

Coaching and Healing Sessions

  • Cancellations must be made at least 24 hours before your scheduled session.
  • Late cancellations or missed appointments may be charged in full.
  • Sessions may be rescheduled once at no additional cost if requested within the allowed timeframe.

Courses, Digital Products, and Memberships

  • All digital purchases are non-refundable due to immediate access being granted.
  • Subscription or membership payments are non-refundable once charged.
  • If a course includes a separate refund policy, it will appear on that course page.

5. Intellectual Property

All content on this website—including text, graphics, videos, audio files, manuals, workbooks, course materials, branding, and digital downloads—is the property of Cosmic Novia Seraph LLC.

You agree not to:

  • Copy, reproduce, or distribute our content without permission.
  • Share course materials publicly or privately.
  • Use our brand name, logo, programs, or frameworks without written consent.

All rights are reserved.

6. User Accounts

To access certain services (courses, memberships, etc.), you may be required to create an account.

  • You are responsible for keeping your login details confidential.
  • You are responsible for all activity under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

7. Third-Party Services

Our website may integrate with third-party platforms such as scheduling tools, email services, learning management systems, or payment processors.

We are not responsible for the content or privacy practices of these external services.

8. Limitation of Liability

By using our website and services, you agree that Cosmic Novia Seraph LLC is not liable for:

  • Any indirect, incidental, or consequential damages
  • Decisions you make based on coaching, sessions, or course content
  • Delays, interruptions, or errors resulting from website or system issues

Our services are for guidance, personal development, and empowerment. You are responsible for your own results and choices.

9. No Medical, Legal, or Financial Advice

Our coaching and healing services are not a replacement for professional medical, psychological, legal, or financial advice.

If you need those services, please seek a qualified licensed professional.

10. Website Availability

We strive to keep the website running smoothly, but we cannot guarantee uninterrupted access. We may modify, suspend, or discontinue parts of the website without notice.

11. Changes to These Terms

We may update these Terms of Service from time to time. The “Last Updated” date above reflects the most recent version.

Your continued use of the website means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Tennessee, USA, unless stated otherwise by applicable law.

13. Contact Us

If you have questions about these Terms, please contact us:

Cosmic Novia Seraph LLC
Email: sokpheak@cosmicnoviaseraph.com
Phone: 901-292-6806
Website: www.cosmicnoviaseraph.com